Terms & Conditions

Effective date: February 25, 2025.

PLEASE READ THESE TERMS AND CONDITIONS OF USE (THE "TERMS") CAREFULLY BEFORE USING THE AWADOC WEBSITE AVAILABLE AT WWW.AWADOC.COM AND PLATFORM HOSTED ON WHATSAPP, THESE TERMS GOVERN YOUR USE OF THAT WEBSITE/PLATFORM AND ALL TOOLS, RESOURCES AND SERVICES OFFERED THROUGH THAT WEBSITE/PLATFORM (COLLECTIVELY, THE "AWADOC SITE," "SITE," OR THE "PLATFORM").

ACCEPTANCE OF TERMS

By browsing or using the Platform (including by engaging any chat features) or registering for an account you represent that (1) you agree to be bound by these Terms and that you are of a legal age to form a binding contract with Awadoc Inc. ("Awadoc, Inc.", "we" or "us"). If you do not agree to these Terms, do not use the Platform. THIS PLATFORM IS INTENDED FOR USE BY RESIDENTS OF AFRICAN COUNTRIES.

ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF THE PLATFORM WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE FEDERAL REPUBLIC OF NIGERIA, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANY OTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS EXPRESSLY EXCLUDED FROM THESE TERMS.

We may revise and update these Terms at any time. When changes are made, we will make a new copy of the Terms available at the Site and update the Effective Date above. If we make any material changes, and you have registered with us to create an account we may also send an email to you at the last email address you provided to us. Any changes to the Terms will be effective immediately for new users and will be effective thirty (30) days after posting notice of such changes on the Platform for existing users, provided that any material changes shall be effective for users who have an account with us upon the earlier of thirty (30) days after posting notice of such changes on the Site or thirty (30) days after dispatch of an e-mail notice of such changes to such users. We may require you to provide consent to the updated Terms in a specified manner before further use of the Platform is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Platform. Otherwise, your continued usage of the Platform will mean you accept those changes. Please regularly check the Platform to view the then-current Terms.

ELIGIBILITY

You must be at least 18 years old (or have legal guardian consent) to use the Platform. By using the platform, you confirm that you meet this requirement.

AWADOC IS NOT SUBSTITUTE FOR MEDICAL ADVICE

THE CONTENTS OF THE AWADOC SITE/PLATFORM, SUCH AS TEXT, INFORMATION, DATA, GRAPHICS, IMAGES, AND OTHER MATERIAL CONTAINED ON THE SITE/PLATFORM ("CONTENT") ARE FOR INFORMATIONAL PURPOSES ONLY. THE CONTENT IS NOT INTENDED TO BE A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THE AWADOC SITE/PLATFORM.

IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR YOUR COUNTRY'S EMERGENCY LINE IMMEDIATELY. AWDOC DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC TESTS OF ITS EXCEPT FROM LICENSED PHYSICIANS. RELIANCE ON ANY INFORMATION PROVIDED BY Awadoc Inc. EMPLOYEES, OTHERS APPEARING ON THE SITE/PLATFORM AT THE INVITATION OF AWADOC, OR OTHER VISITORS TO THE SITE/PLATFORM IS SOLELY AT YOUR OWN RISK. THE SITE/PLATFORM MAY CONTAIN HEALTH OR MEDICAL-RELATED MATERIALS THAT ARE SEXUALLY EXPLICIT. IF YOU FIND THESE MATERIALS OFFENSIVE, YOU MAY NOT WANT TO USE OUR SITE/PLATFORM.

Some of the functionality on the Site/Platform is based on a natural language processing system, also known as a "chatbot." No such software can correctly interpret all words, phrases, or utterances that a person can speak or write and does not replace the judgment of a physician and a complete clinical evaluation. The content relating to any triage engine and any other triage symptom checker cannot be error free in providing information based on a person entering information about certain symptoms.

As a decision support service, Awadoc cannot guarantee the accuracy of any information conveyed by any of its products or services unless given by a licensed medical professional. While the content is often tested and reviewed, it is impossible to guarantee that it is error-free. As such, you should never understand any information resulting from engagement with Awadoc and its services to be perfectly accurate and entirely reliable.

Any information provided by Awadoc is educational in nature and cannot supplant or stand in for the advice or guidance of a trained physician, especially advice or guidance derived from a physical evaluation. For reliable and actionable medical diagnoses, please consult your primary care physician or other doctor. Any advice or information derived from Awadoc and its services should not be understood as establishing a standard of care and should instead be viewed as a general set of guidelines.

Awadoc expressly disavows any liability or responsibility resulting from your engagement with any content. You are solely responsible for your engagement with any content, regardless of whether or not you choose to engage with content responsibly and truthfully. Awadoc cannot be held responsible for any misunderstanding of this Disclaimer & Acknowledgement or any concomitant reliance upon the quality of any information resulting from your engagement with Awadoc and its services.

OWNERSHIP, ACCESS TO AND USE OF AWADOC SITE/PLATFORM

As between you and Awadoc Inc., Awadoc Inc. and its third-party licensors own all right, title and interest in and to the Awadoc Site/Platform and the Content, and all intellectual property rights contained therein, including, without limitation, all software code and algorithms underlying the operation of the Site/Platform, and all trademarks and copyrighted materials contained on the Site/Platform. Subject to these Terms, Awadoc Inc., grants you a non-exclusive, personal, non-transferable, non-sublicensable, revocable and limited license to access the Site/Platform for your own internal, non-commercial purposes in accordance with these Terms. Except as expressly set forth in the previous sentence, you are granted no licenses or rights, whether by implication, estoppel, or otherwise, in or to the Awadoc Site/Platform or any intellectual property rights therein or related thereto without the prior written permission of Awadoc Inc.

"Awadoc" and other related graphics, logos, service marks and trade names used on or in connection with Site/Platform are the trademarks of Awadoc Inc. and may not be used without permission in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in Site/Platform are the property of their respective owners. We may update the Site/Platform, or any portion thereof, without notice to you.

As a part of Site/Platform, you may have access to materials that are hosted by another party. You agree that it is impossible for Awadoc Inc. to monitor such materials and that you access these materials at your own risk.

The rights granted to you in the Terms are subject to the following restrictions:


  • You shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Site or any portion of the Site.
  • You shall not frame or utilize framing techniques to enclose any trademark, logo, or other portion of the Site (including images, text, page layout or form);
  • You shall not use any metatags or other "hidden text" using our name or trademarks;
  • You shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of Site except to the extent the foregoing restrictions are expressly prohibited by applicable law, rules or regulations (collectively, "Applicable Law");
  • You shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to "scrape" or download data from any web pages contained in the Site/Platform (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials);
  • You shall not access the Site/Platform in order to build a similar or competitive website, application or service;
  • Except as expressly stated herein, no part of the Site/Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means and;
  • You shall not remove or destroy any copyright notices or other proprietary markings contained on or in Site/Platform or any Content.

Any future release, update or other addition to the Site shall be subject to the Terms. Awadoc Inc., its suppliers and service providers reserve all rights not granted in the Terms. Any unauthorized use of the Site/Platform terminates the licenses granted by us pursuant to the Terms. In order to access certain features of the Site/Platform you may have to create an account. In registering an account on the Site, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form. You represent that you are:


  • at least eighteen (18) years old;
  • of legal age to form a binding contract and;
  • not a person barred from using the Site/Platform under the laws of the Federal Republic of Nigeria, your place of residence or any other applicable jurisdiction.

You are responsible for all activities that occur under your account. The Awadoc Site/Platform allows you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your Awadoc passwords or account. It is your sole responsibility to:


  • control the dissemination and use of sign-in name, screen name and passwords;
  • authorize, monitor, and control access to and use of your Awadoc Inc. account and password;
  • promptly inform Awadoc Inc. if you believe your account or password has been compromised or if there is any other reason you need to deactivate a password. To send us an email, use the "Contact Us" link or send an email to help@awadoc.com.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Awadoc Inc. has the right to suspend or terminate your account and refuse any and all current or future use of the Site/Platform (or any portion thereof). You agree not to create an account using a false identity or information, or on behalf of someone other than yourself. You agree not to create an account or use the Site/Platform if you have been previously removed by us, or if you have been previously banned from any of the Site/Platform. You must provide all equipment and software necessary to connect to the Site/Platform. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Site. We may, but are not obligated to, monitor or review the Site/Platform and User Content (defined below) at any time. Without limiting the foregoing, we shall have the right, in its sole discretion, to remove any of your User Content for any reason (or no reason), including if such User Content violates the Terms or any Applicable Law. Although we do not generally monitor user activity occurring in connection with the Site or User Content, if Awadoc Inc. becomes aware of any possible violations by you of any provision of the Terms, we reserve the right to investigate such violations, and we may, at its sole discretion, immediately terminate your license to use the Site, or change, alter or remove your User Content in whole or in part, without prior notice to you.

Disclaimers and Limitations of Liability

The use of the Awadoc Site/Platform, and the Content is at your own risk. When using the Awadoc Platform, information will be transmitted over a medium that is beyond the control of Awadoc Inc. Accordingly, Awadoc Inc. assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Awadoc Site/Platform.

YOU ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, AWADOC AND ANY RELATED CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. THE Awadoc Inc. PARTIES (DEFINED BELOW) DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, FITNESS FOR PARTICULAR PURPOSE AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. WITHOUT LIMITING THE FOREGOING, Awadoc Inc. MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, OR TIMELINESS OF THE CONTENT, SOFTWARE, TEXT, GRAPHICS, LINKS, OR COMMUNICATIONS PROVIDED ON OR THROUGH THE USE OF THE CLEARSTEP SITE. THE Awadoc Inc. PARTIES DISCLAIM ALL EQUITABLE INDEMNITIES. YOU UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY LAW THE Awadoc Inc. PARTIES SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OR INABILITY TO USE THE CLEARSTEP SITE OR THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT Awadoc Inc. IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SHOULD ANY Awadoc Inc. PARTIES BE FOUND TO BE LIABLE TO YOU OR ANY THIRD PARTY NOTWITHSTANDING THE FOREGOING, THE LIABILITY OF THE Awadoc Inc. PARTIES SHALL BE LIMITED TO ONE THOUSAND DOLLARS (U.S. $500.00) OR THE MINIMUM AMOUNT PERMITTED BY APPLICABLE LAW. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN Awadoc Inc. AND YOU, BUT SOME JURISDICTIONS DO NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY, SO THE ABOVE MAY NOT APPLY TO YOU. TO THE EXTENT THAT WE MAY NOT, AS A MATTER OF APPLICABLE LAW, DISCLAIM ANY IMPLIED WARRANTY OR LIMIT OUR LIABILITIES, THE SCOPE AND DURATION OF SUCH WARRANTY AND THE EXTENT OF LIABILITY OF THE Awadoc Inc. PARTIES WILL BE THE MINIMUM PERMITTED UNDER SUCH APPLICABLE LAW.

To the maximum extent permitted by law, Awadoc Inc. and its affiliates are not liable for:


  • Any indirect, incidental, or consequential damages arising from your use of the platform.
  • Any inaccuracy, delay, or failure in the AI's output.
  • Any decision you make based on the platform's suggestions.

User Content

You acknowledge and agree that you are solely responsible for all information, data, content and other materials that you upload, post, email, transmit or otherwise make available through the Site ("User Content"). You acknowledge that Awadoc Inc. has no obligation to pre-screen any User Content, although we reserve the right in our sole discretion to pre-screen, refuse or remove any User Content. Unless expressly agreed to by Awadoc Inc. in writing elsewhere, Awadoc Inc. has no obligation to store any of User Content and has no responsibility or liability for the deletion or accuracy of any User Content or the failure to store, transmit or receive transmission of User Content.

Subject to compliance with our Privacy Policy and Applicable Law, you grant to Awadoc Inc. a fully paid, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, translate, publicly perform, and publicly display, your User Content (in whole or in part) throughout the world and in any media and you represent and warrant that you have all rights and licenses necessary to grant such license. Without limiting the foregoing, Awadoc Inc. May share your User Content with certain of its third party collaborators and partners to enable such third parties to provide services and targeted marketing to you and run analytics, and may use and disclose such User Content as otherwise permitted in our Privacy Policy. Such third party health system partners' use of your User Content will be in accordance with their privacy policies. To view Awadoc Inc.'s practices regarding the personal information you make available via the Site, please see the Awadoc Inc. Privacy Policy, which can be found at https://www.awadoc.com/privacy-policy.

You agree that submission of any ideas, suggestions, documents, and/or proposals to Awadoc Inc.'s "Feedback" is at your own risk and that Awadoc Inc. has no obligations (including, without limitation, obligations of attribution, confidentiality, or payment) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Awadoc Inc. a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, reformat, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback.

As a condition of your use of the Site, you agree not to use Site for any purpose that is prohibited by the Terms or by Applicable Law. You shall not (and shall not permit any third party) either (a) take any action or (b) make available any User Content on or through Site that:


  • infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity;
  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, offensive, or profane;
  • interferes with or attempt to interfere with the proper functioning of Site or uses the Site in any way not expressly permitted by the Terms or;
  • attempts to engage in or engage in, any potentially harmful acts that are directed against Site, including but not limited to violating or attempting to violate any security features of Site, introducing viruses, worms, or similar harmful code into Site, or interfering or attempting to interfere with use of Site by any other user, host or network, including by means of overloading, "flooding," "spamming," "mail bombing," or "crashing" the Site/Platform.

If you believe any materials accessible on or from the Site infringes your copyright, you may request removal of those materials (or access thereto) from any of our websites by contacting our copyright agent (identified below) and providing the following information:


  • Identification of the copyrighted work that you believe to be infringed.
  • Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.
  • Your name, address, telephone number and (if available) e-mail address.
  • A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury," you are the copyright owner or are authorized to act on the copyright owner's behalf.
  • A signature or the electronic equivalent from the copyright holder or authorized representative.

If any content that you submitted has been removed as a result of a notification as described above and you believe that such content was posted lawfully, please contact us about our counter-notification procedure through which you can dispute the allegation and request re-posting of the content at issue.

Links to Other Sites

Awadoc Inc. may provide links to third-party websites. Awadoc Inc. does not recommend and does not endorse the content on any third-party websites. Awadoc Inc. Is not responsible for the content of linked third-party sites, sites framed within the Awadoc Site or third-party sites provided as search results, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites or platforms.

AwaDoc Refund Policy

At AwaDoc, we strive to deliver fast, reliable, and accessible healthcare support through our AI-driven platform. We are committed to ensuring your satisfaction with our services. However, we understand that there may be instances where you require a refund.

Eligibility for Refunds
Refunds may be granted in the following cases:


  • Technical Issues: If the AwaDoc platform was unavailable, malfunctioned, or failed to deliver a promised feature during your session.
  • Service Failure: If you were unable to complete a consultation due to system errors or if the AI assistant (Noura) failed to provide a response.
  • Duplicate Charges: If you were charged more than once for the same service.

Non-Refundable Situations
We do not offer refunds in the following scenarios:


  • Dissatisfaction with the advice or output provided by the AI, unless it was clearly inaccurate or failed due to a system error.
  • Change of mind after accessing the service.
  • Subscription cancellations outside the eligible refund period.
  • Cancelled Subscription (Pro users): If you cancel a subscription and/or haven't used the service extensively.
  • Cancelation of consultation after booking due to your unavailability.

How to Request a Refund
To request a refund, please contact our support team within 7 days of the of the issue at: help@awadoc.com


  • Your account number
  • Screenshot of the transaction
  • Date/time of service
  • Description of the issue
  • Any relevant screenshots or transaction IDs

We aim to process all refund requests within 5 business days.

Refund Method
Approved refunds will be issued to the original payment method or through a bank transfer. Depending on your payment provider, it may take 5–10 business days to reflect.

Thank you for using our services.

Indemnity and Release

You agree to release, defend, indemnify, and hold Awadoc Inc., its partners, and its and their respective officers, directors, employees, agents, licensors, content developers, contributors, and suppliers ("Awadoc Inc. Parties") harmless from and against any claims, losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of:


  • your User Content;
  • your violation of the Terms;
  • your violation of any rights of another party, including any users or;
  • your violation of any Applicable Law.

Awadoc Inc. reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses. You agree that the provisions in this section will survive any termination of your account, the Terms or your access to the Site.

Remedies

If Awadoc Inc. becomes aware of any possible violations by you of these Terms, we reserve the right to investigate such violations. If, as a result of the investigation, we believe that criminal activity has occurred, we reserve the right to refer the matter to, and to cooperate with, including by disclosing any of your information or User Content, any and all applicable legal authorities.

In the event that Awadoc Inc. determines, in its sole discretion, that you have breached any portion of the Terms, or have otherwise demonstrated conduct inappropriate for the Site, we reserve the right to:


  • warn you via email, delete any of your User Content, terminate your account or your access to the Site, notify and/or send your User Content to and/or fully cooperate with the proper law enforcement authorities for further action; and/or pursue any other action which Awadoc Inc. deems to be appropriate.

Term and Termination

The Terms commence on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Site unless terminated earlier in accordance with the Terms. Notwithstanding the foregoing, if you used the Site prior to the date you accepted the Terms, you hereby acknowledge and agree that the Terms commenced on the date you first used the Site (whichever is earlier). You may terminate your account or access to the Site at any time by closing your account and ceasing all use of and access to the Site. Termination of your account or access to the Site also includes deletion of your password and all related information, files and User Content associated with or inside your account (or any part thereof). Awadoc Inc. will not have any liability whatsoever to you for any suspension or termination, including for deletion of your User Content. All provisions of the Terms which by their nature should survive, shall survive termination of your account or access to the Site, including without limitation, ownership provisions, warranty disclaimers, indemnification, and limitation of liability.

International Users

The Site/Platform can be accessed from countries around the world and may contain references to services and Content that are not available in your country. These references do not imply that Awadoc Inc. intends to announce such services or Content in your country. The Site/Platform are controlled and offered by Awadoc Inc. from its facilities in Nigeria. We make no representations that the Site or Content are appropriate or available for use in other locations outside of Africa. Those who access or use the Site from other countries outside Africa do so at their own volition and are responsible for compliance with local law.

Third-Party Services

Awadoc Inc. may integrate with third-party platforms or services (e.g., pharmacies, telehealth providers, HMOs, and other health institutions). We are not responsible for the practices or content of those services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the appropriate courts of Nigeria.

General

The communications between you and Awadoc Inc. use electronic means, whether you visit Site/Platform or send Awadoc Inc. emails, or whether Awadoc Inc. posts notices on the Site or communicates with you via email. For contractual purposes, you:


  • consent to receive communications from Awadoc Inc. in an electronic form and;
  • agree that all terms and conditions, agreements, notices, disclosures, and other communications that Awadoc Inc. provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.

The Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Awadoc Inc.'s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Awadoc Inc. shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labour or materials. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Awadoc Inc. agree that all claims and disputes arising out of or relating to these Terms will be litigated exclusively in the state or federal courts located in Nigeria.

The Terms and any action related thereto will be governed and interpreted by and under the laws of the Federal Republic of Nigeria, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Where Awadoc Inc. requires that you provide an email address, you are responsible for providing Awadoc Inc. with your most current email address. In the event that the last email address you provided to Awadoc Inc. is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Terms, Awadoc Inc.'s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Awadoc Inc. at the following address: 14b Imman Dauda Street, Surulere, Lagos. Such notice shall be deemed given when received by Awadoc Inc. by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

Any waiver or failure to enforce any provision of the Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

You may not use, export, import, or transfer the Site or any portion thereof except as authorized by Nigerian law, the laws of the jurisdiction in which you obtained the Site, and any other applicable laws.

The Terms, together with the Privacy Policy, are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

Contact

For questions or complaints regarding these Terms or Awadoc Inc., please contact by emailing us at help@awadoc.com or feedback@awadoc.com.