Frequently Asked Questions
Got questions? We’ve got answers! Explore our FAQs to learn more about how Awadoc AI works and how it can assist you.
AwaDoc is an AI-powered health assistant designed to provide personalized medical information and support. It allows you to ask questions about symptoms, medications, lifestyle tips, and more. With advanced AI technology, AwaDoc offers instant responses to help you make informed decisions about your health.
Getting started is easy. Once registered, you can begin chatting with our AI health assistant immediately on WhatsApp. Save +15026270621 on your phone. Then go to WhatsApp. Just type in your questions or concerns, and the assistant will provide helpful insights and recommendations.
AwaDoc is a SaaS solution that is licensed for a fixed monthly and quarterly fee with additional variable fees associated with the features you select for your AwaDoc’s live consultations and the scale of the implementation.
AwaDoc can assist with a wide range of health-related questions, from common symptoms and minor ailments to chronic condition management. Whether you’re curious about a rash, need advice on managing stress, or have questions about medications, our AI Assistant, Noura, is here to help.
Yes, you can upload photos or medical documents such as test results, or any medical reports. This feature allows Noura (the AI assistant) to provide more accurate assessments based on visual information. Simply attach the files during your conversation for a more personalized experience.
No, AwaDoc is not a substitute for professional medical advice, diagnosis, or treatment. It is designed to provide general health information and support. Always consult with a qualified healthcare provider for medical concerns or before starting any new treatment.
Noura (Our AI assistant) is trained on a vast array of medical data and follows official international medical protocols to provide accurate and up-to-date information. However, while we strive for accuracy, Noura may not capture all individual nuances. Always verify critical health information with a medical professional.
Absolutely. We take your privacy and data security seriously. AwaDoc complies with HIPAA, GDPR, and NDPR regulations. All your personal and medical information is encrypted and securely stored. We do not share your data with third parties without your consent.
Your conversation history is saved securely in your account. This allows you to revisit past discussions, upload additional information, and continue conversations where you left off. You can access your history anytime by going back to previous conversations with Noura.
Upgrading is simple. You can select a subscription plan that suits your needs. Visit the pricing page on our website or via WhatsApp, choose a plan, and follow the instructions to complete your purchase.
AwaDoc offers convenient, instant access to personalized health information anytime, anywhere delivered on your WhatsApp. With features like photo uploads for assessments and a conversational interface, it provides a user-friendly way to get insights about your health concerns. It’s a valuable tool to complement professional medical advice and help you make informed decisions about your well-being.
AwaDoc is not designed for emergency medical situations. However, we can always direct your to our partners on emergencies. If you are experiencing a medical emergency, please call your local emergency services or go to the nearest emergency room immediately.